Pacific Medical Centers Patient Appointment & Registration Specialist - Beacon Hill in Seattle, Washington

Description:

Find what you’re looking for in your career, at PacMed as a Patient Appointment & Registration Specialist in Seattle, WA.

This is a full time position (40 hours per week) and is eligible for benefits. This role will support the Call Center at the Beacon Hill Administration Office and will require some weekend shifts.

We are seeking a Patient Appointment & Registration Specialist to facilitate incoming and outgoing communications for Pacific Medical Centers and clients of the Pacific Medical Centers; provides efficient, accurate and effective customer-focused communication services.

In this position you will:

  • Perform full patient registration at the time of the call.

  • Schedule routine and complex primary care and specialty appointments.

  • Answer routine insurance questions.

  • Obtain and verify insurance eligibility and benefits for some same day and next day appointments.

  • Obtain current insurance information for new patients and notifies the pre-registration team of the visit.

  • Potentially work the reminder appointment list.

  • Work collaboratively with the back office teams through the messaging system and via phone call to ensure patient needs are relayed in a timely manner.

  • Ensure phone communication provides an exceptional patient experience.

  • May require travel to other Pacific Medical Center locations.

Qualifications:

Required qualifications for this position include:

  • High school diploma or equivalent.

  • 1 years customer service experience.

  • Demonstrated strong customer service disposition.

Preferred qualifications for this position include:

  • 1 years of experience working in a high-volume call center environment.

  • Healthcare background.

  • Bilingual.

Pacific Medical Center Beacon Hill Clinic:

The patient population we care for is culturally and clinically diverse, creating a stimulating and rewarding workplace. Our strong team environment and mission allow us to provide friendly services that focus on the highest quality patient care. PacMed’s compensation and competitive benefits package will support and enhance a lifelong career.

The Beacon Hill clinic is conveniently located near the intersection of I-5 and I-90 in central Seattle. Beacon Hill offers both primary care—including Family Medicine, Internal Medicine, Obstetrics and Geriatrics—and more than a dozen different areas of specialty care. Home to The Diagnostic and Wellness Center for Women, Beacon Hill offers digital mammography, breast ultrasound, MRI and biopsy as well as therapeutic massage. Other services offered at Beacon Hill include an anticoagulation clinic, infusion therapy, x-ray, onsite laboratory and pharmacy. Interpreter services are also available for our patients.

Seattle is the Pacific Northwest’s largest urban center (metro population 3.25 million), with world-class arts and entertainment, a robust economy and an outstanding school system. The city hugs magnificent Puget Sound and offers magnificent mountain views to the north, east and south. Seattleites are famously fond of the outdoors, fresh seafood and good coffee.

The Beacon Hill clinic is part of Pacific Medical Centers’ expanding network of outpatient clinics providing primary and specialty care to the greater Seattle area and employing more than 150 providers representing most medical specialties. Pacific Medical Centers is affiliated with Providence Health & Services, which operates 28 exceptional not-for-profit hospitals and more than 350 clinics across the West. With hundreds of physician and advanced practice provider opportunities in virtually all specialties at any given time, Pacific Medical Centers and Providence offer diverse locations, lifestyles and practice models. Find what you are looking for in your next practice opportunity with Pacific Medical Centers! Learn more at www.pacmed.org/providerjobs.

We offer a full comprehensive range of benefits — see our website for details —

http://pacmed.jobs/benefits/

Our Mission

Our mission is to provide respectful, high-quality, patient-focused healthcare to each person and to the communities we serve.

About Us

Pacific Medical Centers (PacMed) is a private, not‐for‐profit, multi‐specialty healthcare network in the Puget Sound region. Our 9 convenient locations are staffed by a comprehensive network of more than 150 primary and specialty care professionals who are committed to providing the highest-quality medical care and to developing a compassionate, long-term relationship with each patient we serve. Our personalized, patient-centric system empowers and provides patientswith freedom and choices to partner in their care. We provide immediate access to cutting-edge technology, first-class facilities and board-certified specialists, many of whom have been listed as among “Seattle’s Best Doctors.”, PacMed is committed to providing physical activity and wellness opportunities for our employees. We have been honored as a 2014 Gold Level Recipient of the American Heart Association’s Fit-Friendly Worksites Recognition program.

Schedule: Full-time

Shift: Day

Job Category: Patient Services

Location: Washington-Seattle

Req ID: 153094