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Pacific Medical Centers Regional Chief Diversity Officer-(position based in Lubbock, TX) in Lubbock, Texas


THE ROLE- (position based in Lubbock, TX)

The Regional Chief of Diversity at Covenant Health will partner with stakeholders and sponsors across the region and organization to develop and implement an organization-wide diversity, equity and inclusion strategy. This role serves as a subject matter expert, providing coaching, education and consultancy to cross-functional senior leaders, HR, Talent Acquisition, Patient Experience and PSJH partners enabling them to implement the diversity, equity and inclusion strategy. As such, this role will influence the development of, and execute directly, creative ways to attract, retain, develop and promote diverse talent across all areas of the business; ensure structures exist to provide an inclusive environment to all caregivers and those we serve; and ensure those whom we serve receive the highest quality of care and service regardless of their background, demographics, or other identifying and differentiating characteristics.

Covenant Health is committed to growing a robust organizational equity and inclusion program, in partnership with caregivers, community partners and civic leaders.

This role will lead that critical work and will serve as a subject matter expert, providing coaching, education and consultancy to enable cross-functional senior leaders and HR business partners to implement the diversity and inclusion strategy. This role requires the ability to identify and champion strategic priorities for the organization, educate and influence stakeholders, and translate strategies or prior practices into practical and actionable solutions. The chosen candidate will have experience initiating, building and delivering people-related change management and inclusion programs in complex organizations, earning trust with colleagues, and translating research and data into action.

This role will be accountable for the responsible use of data to determine focus areas and will lead the region's Executive Diversity Committee. The role will be responsible for driving the Diversity Equity Inclusion agenda and making recommendations on best practices and tactics.

The Regional Chief of Diversity is responsible for creating a diverse workforce reflecting the communities we serve and a caregiver experience where all caregivers feel included, developed and inspired to carry on the mission.

The Regional Chief Diversity Officer will be accountable for:

  • Developing tools, guidelines, and solutions to help the organization strengthen a culture that prioritizes diversity and inclusion; creating a work environment where all caregivers feel welcomed and are empowered to do their best work using their unique gifts.

  • Ensuring a holistic view of DEI is provided while working towards creating viable and sustainable solutions for our dynamic environment by creating diversity and inclusion programs in alignment with the rhythm of the business and that events, requests, engagements, etc., are scheduled and designed to encourage maximum participation, sponsorship, and support.

  • Supporting the Caregiver Resource Groups and organizational, equity and inclusion to identify a process and methodology for creating tools and structures as needed and then maximizing them to advance the organization’s mission.

  • Partnering with ITM, HR and leaders to educate and coach leaders and caregivers on progressive ways to enhance diversity and inclusion on their teams and across the organization.

  • Working cohesively to make recommendations and/or advise RCE/CEs and Diversity Committees in the development of DEI metrics; developing, maintaining and monitoring diversity metrics, corresponding dashboards and recurring reports to measure success, glean learnings and then incorporating them into future strategy and initiatives.

  • Partnering with and supporting PSJH Chief Diversity Leader, RCE/CEs, MarCom and HR business partner teams to drive the design and delivery of inclusive messaging and people processes throughout the organization.

  • Partnering with talent acquisition to discover and utilize the most effective and relevant practices and external partnerships to help attract and hire a diverse group of candidates.

  • Developing partnerships with high schools, universities and programs to promote diverse health career pipelines.

  • Providing feedback, instruction, and development guidance to help others excel in their current or future work responsibilities; planning and supporting the development of individual skills and abilities.

  • Establishing systems and processes to attract, develop, engage, and retain caregivers; creating a work environment where caregivers can realize their full potential, thus allowing the organization to meet current and future clinical and operational challenges.



Required education/experience for this position include:

  • Bachelor’s Degree in a related area and Master’s Degree in a related area

  • At least a 7 year track record of achieving results and an energy level that instills a sense of urgency in others when organizational and/or customer needs are at stake

  • At least 3 years of experience in leading and managing large, complex diversity and inclusion strategies to successful completion

  • Expertise in cultural competence and diversity/inclusion strategies; excellent communication, presentation, coaching, training, facilitation, problem-solving and conflict-management skills; ability to influence decision-making throughout the organization; comfort with matrix reporting and broad-based accountability

  • Strong connections with diverse organizations and leaders at the local and national level to deepen visibility, connection and partnership with other entities at the leading edge of diversity and inclusion issues

  • Demonstrated skills in the following areas: Project management focused on outcomes; systems thinking; data and situational analysis; cross group coordination across all levels of the organization

  • The ability to identify and drive organizational and cultural changes needed to adapt strategically in changing market demands, technology, and internal initiatives; the ability to inspire innovative approaches to improve results by transforming organizational culture, systems, or products/services

  • Strategic vision and executive acumen, change management expertise, persuasive communication abilities, and effective relationship building across a variety of diversity dimensions

  • The ability to drive high standards for individual, team, and organizational accomplishments; the ability to energetically take the action needed to meet and exceed challenging goals; the ability to derive satisfaction from continuous improvement and steadfastly pushing toward results

  • The ability to initiate stakeholders inside and outside the health system to advance clinical and verbiage goals, while maintaining strategic relationships

  • The ability to establish and sustain trusting relationships by accurately perceiving and interpreting one’s own and others’ emotions and behavior in the context of the political environment, while leveraging insights to effectively manage one’s own responses and reactions

  • The ability to establish and maintain relationships with caregivers and providers working in different aspects of the organization supporting our patients and community

  • The ability to identify and define practical metrics for measuring progress, and analyze quantitative and qualitative data with a focus on information conversion and prioritized planning and execution showing a mature use of sound judgment and discretion

We offer a full comprehensive range of benefits — see our website for details —

Our Mission

Our mission is to provide respectful, high-quality, patient-focused healthcare to each person and to the communities we serve.

About Us

Quality and respect. These are the words Pacific Medical Centers (PacMed) employees live and work by. PacMed is a private, not-for-profit, primary and integrated multispecialty health care network with 10 outpatient clinics across the Puget Sound region and more than 175 primary and specialty care providers. Affiliated with the Providence Health & Services system, PacMed provides patient-focused health care — and even same-day appointments — to patients in King, Snohomish and Pierce counties. We provide immediate access to cutting-edge technology, first-class facilities and board-certified specialists, many of whom have been listed as among “Seattle’s Best Doctors.”

Pacific Medical Centers, PacMed, and their Affiliates' (collectively “PacMed”) comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. PacMed does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Schedule: Full-time

Shift: Day

Job Category: Leadership

Location: Texas-Lubbock

Req ID: 268191