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Pacific Medical Centers Director Ambulatory Nursing PacMed in Seattle, Washington


Find what you’re looking for in your career, at PacMed as a Director Ambulatory Nursing PacMed (1.0 FTE, Days) at our Executive Administration in Seattle, WA.

This position provides direction and leadership for all aspects of PacMed clinical operations and has primary accountability and responsibility for the practice of ambulatory nursing and nursing support roles (inclusive of Medical Assistants and other clinical care support roles) to measure, analyze, and improve the quality of nursing care, treatment, services and the evaluation and implementation of clinical programs and services. With a constant focus on patient-centeredness, staff and patient safety, this position will create and maintain programs, policies, procedures, and processes for care delivery consistent with organizational standards and processes.

In this position you will:

  • Leads the development of a Nursing Strategic Plan with specific goals and objectives. Ensures standard of performance are developed and implemented, performance evaluated, and appropriate personnel actions are taken in coordination with HR Partners. Serves as a coach and mentor to direct reports and to nurse leaders throughout the organization.

  • Patient Safety Coordination: Regularly track and monitor patient safety publication, list serves and web based materials. Help to identify and anticipate future patient safety initiatives. Take a lead role in coordinating patient safety initiatives across provider and staff teams consistent with the goals and priorities established by Providence Health & Services and specifically Pacific Medical Centers

  • Oversee development of incident, events, and near miss case review in conjunction with the Chief Medical Officer, medical directors and clinic managers. This includes daily response to high harm scores, systematic review and reporting of trends, and recommending strategies for improvement.

  • Develops and is responsible for the PMC program for meeting Risk contract standards regarding care management, Utilization Management, delegation status and NCQA standards for medical review.

  • Work closely with Quality Analyst to monitor and develop LOS targets and analyze actual performance data against them; share responsibility with manager for specified month-end inpatient utilization reports; collaborates in development of formats for standard and specialized reports; assists with collection and analysis of outpatient utilization data.

  • Participates in Contracting utilization and provider meetings. Assists with the monitoring, managing an ongoing evaluation of contract compliance; assists with education of outside contracted providers; recommends new opportunities for outside vendors as alternative to hospital based care.


Required qualifications for this position include:

  • Bachelor's Degree in Nursing or related field

  • Master's Degree in Nursing or related field

  • 5 years of supervisory/management experience (or equivalent work experience with progressive leadership

  • Experienced health care executive with proven track record in clinical operations and clinical program development with a major institution or market leader

  • Financial, business development, marketing, analytical, team building and collaborative working skills are essential

  • Knowledge and skills in hospital outpatient and physician practice operations are desired

  • Washington State Licensure as a Registered Nurse.

  • National Certification from ANA or Professional Organization in relevant field of clinical expertise strongly recommended

  • CPAQ (Certified Professional in Healthcare Quality) - if not currently certified, completion within one year will be expected & supported

About the Pacific Medical Center:

Pacific Medical Center is an expanding network of outpatient clinics providing primary and specialty care to the greater Seattle area and employing more than 150 providers representing most medical specialties. Pacific Medical Centers is affiliated with Providence Health & Services, which operates 28 exceptional not-for-profit hospitals and more than 350 clinics across the West. With hundreds of physician and advanced practice provider opportunities in virtually all specialties at any given time, Pacific Medical Centers and Providence offer diverse locations, lifestyles and practice models. Find what you are looking for in your next practice opportunity with Pacific Medical Centers! Learn more at .

We offer a full comprehensive range of benefits — see our website for details —

Our Mission

Our mission is to provide respectful, high-quality, patient-focused healthcare to each person and to the communities we serve.

About Us

Quality and respect. These are the words Pacific Medical Centers (PacMed) employees live and work by. PacMed is a private, not-for-profit, primary and integrated multispecialty health care network with 10 outpatient clinics across the Puget Sound region and more than 175 primary and specialty care providers. Affiliated with the Providence Health & Services system, PacMed provides patient-focused health care — and even same-day appointments — to patients in King, Snohomish and Pierce counties. We provide immediate access to cutting-edge technology, first-class facilities and board-certified specialists, many of whom have been listed as among “Seattle’s Best Doctors.”

Pacific Medical Centers, PacMed, and their Affiliates' (collectively “PacMed”) comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. PacMed does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Schedule: Full-time

Shift: Day

Job Category: Nurse Lead/Supervisor/Manager

Location: Washington-Seattle

Req ID: 292716