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Pacific Medical Centers Director of Operations - Clinic Administration in Seattle, Washington


Find what you’re looking for in your career, at PacMed as a Director of Operations in Seattle, WA.

The Director or Operations provides leadership and oversight for clinic operations and administrative operations that support clinical operations such as clinical training, employee health, population health and quality. Along with the Medical Directors, is responsible for setting expectations in the areas of medical quality, service access, utilization, finance, productivity and operational excellence.

In this position you will:

  • Operations: Develop and lead processes, projects and programs to ensure the efficient and cost effective operation of clinics and other departments in support of clinics while meeting organizational strategic and financial goals.

  • Work as an effective team member with other leadership to develop systems and promote guidelines and processes for quality improvement

  • Participates in long range operational planning, implementation, and communication of organizational activities to promote the mission, vision, and values of the organization

  • Financial Management/Planning and Development: Work with Director Operations, Practice Managers and Medical leadership to develop clinic budgets and ensure they are used as an effective management tool

  • Accountable for the financial success of the areas and clinics under leadership and the achievement of financial goals

  • Maintains reports as needed to give clear measurable information to leadership

  • Leadership/Human Resource Management: Participate in PacMed and Clinic leadership committees, projects, and functions. Serves as a mentor to those you lead and ensure compliance with State and organizational policies

  • Ensures the recruitment and retention of high quality staff

  • Assures managerial growth of Core Leaders under your leadership.


Required qualifications for this position include:

  • Bachelor’s degree in a health-related field.

  • Master's degree

  • 10 years or more in health care experience

  • 3 years in clinic operations director level experience

  • P&L responsibility

  • Proven ability in leading multiple departments and groups of cross functional teams

  • Self-directed and skilled at managing complex problems

  • Excellent interpersonal communication skills, including the ability to listen, evaluate, participate in discussions and make persuasive arguments

  • Ability to maintain confidentiality and professionalism

  • Able to create strong inter-departmental relationships with providers, managers and staff

  • Ability to coordinate across many cross-functional, multidisciplinary areas on operational issues

  • The ability to recognize and leverage opportunities for business process improvements both within and across departmental lines

  • Ability to work effectively with people at all levels of the organization; providers, caregivers and patients.

Preferred qualifications for this position include:

  • 7 years of progressive leadership experience, with P&L responsibility

  • 5 years of ambulatory care work

  • Clinic experience

Pacific Medical Center Beacon Hill Clinic:

The patient population we care for is culturally and clinically diverse, creating a stimulating and rewarding workplace. Our strong team environment and mission allow us to provide friendly services that focus on the highest quality patient care. PacMed’s compensation and competitive benefits package will support and enhance a lifelong career.

The Beacon Hill clinic is conveniently located near the intersection of I-5 and I-90 in central Seattle. Beacon Hill offers both primary care—including Family Medicine, Internal Medicine, Obstetrics and Geriatrics—and more than a dozen different areas of specialty care. Home to The Diagnostic and Wellness Center for Women, Beacon Hill offers digital mammography, breast ultrasound, MRI and biopsy as well as therapeutic massage. Other services offered at Beacon Hill include an anticoagulation clinic, infusion therapy, x-ray, onsite laboratory and pharmacy. Interpreter services are also available for our patients.

Seattle is the Pacific Northwest’s largest urban center (metro population 3.25 million), with world-class arts and entertainment, a robust economy and an outstanding school system. The city hugs magnificent Puget Sound and offers magnificent mountain views to the north, east and south. Seattleites are famously fond of the outdoors, fresh seafood and good coffee.

The Beacon Hill clinic is part of Pacific Medical Centers’ expanding network of outpatient clinics providing primary and specialty care to the greater Seattle area and employing more than 150 providers representing most medical specialties. Pacific Medical Centers is affiliated with Providence Health & Services, which operates 28 exceptional not-for-profit hospitals and more than 350 clinics across the West. With hundreds of physician and advanced practice provider opportunities in virtually all specialties at any given time, Pacific Medical Centers and Providence offer diverse locations, lifestyles and practice models. Find what you are looking for in your next practice opportunity with Pacific Medical Centers! Learn more at .

We offer a full comprehensive range of benefits — see our website for details —

Our Mission

Our mission is to provide respectful, high-quality, patient-focused healthcare to each person and to the communities we serve.

About Us

Quality and respect. These are the words Pacific Medical Centers (PacMed) employees live and work by. PacMed is a private, not-for-profit, primary and integrated multispecialty health care network with 10 outpatient clinics across the Puget Sound region and more than 175 primary and specialty care providers. Affiliated with the Providence Health & Services system, PacMed provides patient-focused health care — and even same-day appointments — to patients in King, Snohomish and Pierce counties. We provide immediate access to cutting-edge technology, first-class facilities and board-certified specialists, many of whom have been listed as among “Seattle’s Best Doctors.”

Pacific Medical Centers, PacMed, and their Affiliates' (collectively “PacMed”) comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. PacMed does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Schedule: Full-time

Shift: Day

Job Category: Administrative (Clinical)

Location: Washington-Seattle

Req ID: 236518