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Pacific Medical Centers Health Information Management Specialist in Seattle, Washington


Find what you’re looking for in your career, at PacMed as a Health Information Management Specialist (1.0 FTE, Day Shift) to work at the IT Health Information in Renton, WA.

The Health Information Management Specialist is an entry level position. This role will maintain and update patient records, which include medical histories, treatments, and examinations. Responsible for maintaining, filing, storing paper records and facilitates the use of Pacific Medical Centers' paper-based and electronic medical records, Provides assistance to providers, staff, and patients for the maintenance and release of ambulatory medical records. Consistently follows HIM policies and procedures and contributes to the efficiency of the clinic and health information services.

In this position you will:

  • Sort all incoming papers, received from the clinics by interoffice, Rightfax/ Fax machine, and email which includes date stamp incoming documents, checking for two patient identifiers on each document and checking for accuracy of correct medical record to prepare for scanning or sending to clinics for provider review

  • Scan medical records into Epic, using the established Scanning guidelines

  • Monitor incoming and scanned documents to ensure accuracy of the data being input into the EMR

  • Follow up with the provider and/or Supervisor as necessary to resolve any found issues.

  • Process ROI requests; follows protocols of release of information program

  • Scan or photocopies patient health information for release to requester/recipient on a STAT basis

  • Provide customer services for in-person and telephone requests, faxing information in a timely accurate manner. Process patient direct request for medical records to self/other. Coordinating with the patient for processing needs

  • Receive and handle calls from multiple phone lines from patients, providers, other departments, copying firms, insurance companies, and outside clinics, providers and business partners

  • Merge charts and/or medical record numbers for duplicate medical record number assignments

  • Maintain the integrity and confidentiality of the medical record following State, Federal and HIPAA guidelines

  • Operate equipment, including: telephones, photocopier, and FAX machine

  • Process MyChart Proxy account access

  • Workgroup for Death Notification: EDRS - PMC Providers


Required qualifications for this position include

  • Completion of PMC’s the Medical Terminology Test for BOS/PSR/PAR Staff with a passing score within 90 days of hire

  • Two (2) years of Health Information Department or equivalent education

  • Three (3) years of Customer service

About Pacific Medical Center:

Pacific Medical Center is an expanding network of outpatient clinics providing primary and specialty care to the greater Seattle area and employing more than 150 providers representing most medical specialties. Pacific Medical Centers is affiliated with Providence Health & Services, which operates 28 exceptional not-for-profit hospitals and more than 350 clinics across the West. With hundreds of physician and advanced practice provider opportunities in virtually all specialties at any given time, Pacific Medical Centers and Providence offer diverse locations, lifestyles and practice models. Find what you are looking for in your next practice opportunity with Pacific Medical Centers! Learn more at .

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

Our mission is to provide respectful, high-quality, patient-focused healthcare to each person and to the communities we serve.

About Us

Quality and respect. These are the words Pacific Medical Centers (PacMed) employees live and work by. PacMed is a private, not-for-profit, primary and integrated multispecialty health care network with 10 outpatient clinics across the Puget Sound region and more than 175 primary and specialty care providers. Affiliated with the Providence Health & Services system, PacMed provides patient-focused health care — and even same-day appointments — to patients in King, Snohomish and Pierce counties. We provide immediate access to cutting-edge technology, first-class facilities and board-certified specialists, many of whom have been listed as among “Seattle’s Best Doctors.”

Pacific Medical Centers, PacMed, and their Affiliates' (collectively “PacMed”) comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. PacMed does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Schedule: Full-time

Shift: Day

Job Category: Health Information Management (HIM)

Location: Washington-Seattle

Req ID: 319624