Pacific Medical Center Jobs

Job Information

Pacific Medical Centers Patient Access & Navigation Senior - Patient Access +Up to $1,500 Hiring Bonus* in Seattle, Washington


Find what you’re looking for in your career at PacMed as a Patient Access & Navigation Senior (0.0 FTE, Day Shift) to work in Patient Access at Seattle, WA.

Sign-On Bonus $1,500 (External Only)

Provides exceptional, efficient, accurate, and effective customer focused communication to help patients and their families, providers, peers, and staff navigate insurance policies, benefits, and procedures with thorough understanding of Pacific Medical insurance contracts. Resolves edits and denials related to referrals and authorizations and provides routine financial counseling to self--pay patients. Works collaboratively with front, back office, other administrative teams and external organizations in the medical community to ensure an exceptional patient experience.

In this position you will:

  • All knowledge, skills, abilities listed for Patient Access & Navigation Associate and Representative

  • Understand the importance of maintaining patient confidentiality in a medical setting

  • Demonstrated application of excellent customer service skills and phone etiquette

  • Able to work with a diverse social and cultural population

  • Excellent verbal communication/interpersonal skills

  • Demonstrated attention to detail, able to prioritize and complete multiple tasks with minimal direction

  • Demonstrated proficiency with PC-based computer skills

  • Basic knowledge of medical terminology. Completion of PMC’s the Medical Terminology Test for BOS/PSR/PAR Staff with a passing score within 90 days of hire


Required qualifications for this position include:

  • 2 years Health care or insurance experience required, with a minimum of 2-year ambulatory practice experience.

  • Prior experience in liaison role for providers and staff

Preferred qualifications for this position include:

  • Bilingual preferred

Pacific Medical Center:

Pacific Medical Center is an expanding network of outpatient clinics providing primary and specialty care to the greater Seattle area and employing more than 150 providers representing most medical specialties. Pacific Medical Centers is affiliated with Providence Health & Services, which operates 28 exceptional not-for-profit hospitals and more than 350 clinics across the West. With hundreds of physician and advanced practice provider opportunities in virtually all specialties at any given time, Pacific Medical Centers and Providence offer diverse locations, lifestyles and practice models. Find what you are looking for in your next practice opportunity with Pacific Medical Centers! Learn more at

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

Our mission is to provide respectful, high-quality, patient-focused healthcare to each person and to the communities we serve.

About Us

Quality and respect. These are the words Pacific Medical Centers (PacMed) employees live and work by. PacMed is a private, not-for-profit, primary and integrated multispecialty health care network with 10 outpatient clinics across the Puget Sound region and more than 175 primary and specialty care providers. Affiliated with the Providence Health & Services system, PacMed provides patient-focused health care — and even same-day appointments — to patients in King, Snohomish and Pierce counties. We provide immediate access to cutting-edge technology, first-class facilities and board-certified specialists, many of whom have been listed as among “Seattle’s Best Doctors.”

Pacific Medical Centers, PacMed, and their Affiliates' (collectively “PacMed”) comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. PacMed does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Schedule: On Call

Shift: Day

Job Category: Scheduling

Location: Washington-Seattle

Req ID: 328719