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Pacific Medical Centers Patient Account Specialist in Seattle, Washington


Find what you’re looking for in your career, at PacMed as a Patient Account Specialist in Seattle, WA.

This is a full time position and is eligible for benefits.

We are seeking a Patient Account Specialist to maintain well-aged accounts receivable for assigned payers/providers.

In this position you will:

  • Research and resolve rejected, incorrectly paid and denied claims in assigned work-files within an established time frame

  • Take timely and routine action to collect unpaid claims.

  • Respond professionally to all inquiries from patients, Pacific Medical Centers' staff or payers regarding billing and/or payment questions in a timely fashion

  • Coordinate information on behalf of patients, providers and business office personnel to respond to inquiries regarding claim billing or insurance Explanation of Benefits and third party liability claims.

  • Comply with all applicable regulations.

  • Clearly document in Flowcast all completed transactions.

  • Establish and maintain a professional relationship with all department staff, other Pacific Medical Centers’ staff and insurance plan offices in order to resolve problems and increase knowledge of account management.

  • Verify that all charges within a patient’s account have been billed to the patient’s correct insurance plan. Contact payer by telephone or written letter to pursue insurance payment.


Required qualifications for this position include:

  • High school diploma or equivalent.

  • Minimum two years’ experience in either physician/hospital billing or other healthcare business setting.

  • Understanding of clinic operations related to patient registration, referrals, & cash collections.

  • Understanding of insurance payer reimbursement.

  • Functional experience using Microsoft Office products (Word, Excel).

  • Working knowledge of CPT, ICD 9 coding, and Correct Coding Initiatives and basic accounting.

Preferred qualifications for this position include:

  • Associate Degree

  • Collection experience

  • ICD-10 coding knowledge

Pacific Medical Center:

Pacific Medical Center is an expanding network of outpatient clinics providing primary and specialty care to the greater Seattle area and employing more than 150 providers representing most medical specialties. Pacific Medical Centers is affiliated with Providence Health & Services, which operates 28 exceptional not-for-profit hospitals and more than 350 clinics across the West. With hundreds of physician and advanced practice provider opportunities in virtually all specialties at any given time, Pacific Medical Centers and Providence offer diverse locations, lifestyles and practice models. Find what you are looking for in your next practice opportunity with Pacific Medical Centers! Learn more at

We offer a full comprehensive range of benefits — see our website for details —

Our Mission

Our mission is to provide respectful, high-quality, patient-focused healthcare to each person and to the communities we serve.

About Us

Quality and respect. These are the words Pacific Medical Centers (PacMed) employees live and work by. PacMed is a private, not-for-profit, primary and integrated multispecialty health care network with 10 outpatient clinics across the Puget Sound region and more than 175 primary and specialty care providers. Affiliated with the Providence Health & Services system, PacMed provides patient-focused health care — and even same-day appointments — to patients in King, Snohomish and Pierce counties. We provide immediate access to cutting-edge technology, first-class facilities and board-certified specialists, many of whom have been listed as among “Seattle’s Best Doctors.”

Pacific Medical Centers, PacMed, and their Affiliates' (collectively “PacMed”) comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. PacMed does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Schedule: Full-time

Shift: Day

Job Category: Billing/Insurance

Location: Washington-Seattle

Req ID: 237072