Pacific Medical Center Jobs

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Pacific Medical Centers Patient Accounts Specialist - Business Services -*Up to $3,000 Hiring Bonus* in Seattle, Washington


Patient Accounts Specialist

Using established protocols, the Patient Account Specialist will monitor, research and update patient accounts to reconcile and maximize reimbursement. Answers patient, insurance calls and correspondence resolving questions in a time frame that meets or exceeds department standards. Acts as liaison between Patient Accounts and physician offices, insurance carriers and other third-party payers to assist with questions and resolve unpaid accounts. Follow guidelines to adjust accounts based upon the patient/account status (deceased patient, small balance, charity, etc.). Monitors daily electronic claims transmission, researches and resolves electronic claim rejections, understands and performs charge corrections, understand the rejection code subsystem and ensures accurate postings of cash and rejections codes, reviews insurance reimbursement to verify compliance with fee schedules, appeal underpayments using correct venue per third party carriers, and review insurance payments for correct reimbursement. Performs all billing, follow up and cash postings duties as needed and perform other duties as assigned related to the Patient Accounts Department.

$3,000 Hiring Bonus for eligible external candidates who meet all conditions for payment - this is in addition to the fantastic benefits and compensation package offered by Providence that begin on your first day of employment.

Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system.


Required qualifications:

  • One (1) year functional experience using Microsoft Office products (Word, Excel)

Preferred qualifications:

  • Associate's Degree in a business-related field

  • CRCR Certification

  • One (1) year experience in either physician/hospital billing or other healthcare business setting

  • Three (3) months customer service experience with patients and insurers

  • One (1) year collection experience

  • One (1) year experience using EPIC, payspan and insurance portals

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission to advocate, educate and provide extraordinary care.

About Pacific Medical Center:

Pacific Medical Center is an expanding network of outpatient clinics providing primary and specialty care to the greater Seattle area and employing more than 150 providers representing most medical specialties. Pacific Medical Centers is affiliated with Providence Health & Services, which operates 28 exceptional not-for-profit hospitals and more than 350 clinics across the West. With hundreds of physician and advanced practice provider opportunities in virtually all specialties at any given time, Pacific Medical Centers and Providence offer diverse locations, lifestyles and practice models. Find what you are looking for in your next practice opportunity with Pacific Medical Centers! Learn more at

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

Our mission is to provide respectful, high-quality, patient-focused healthcare to each person and to the communities we serve.

About Us

Quality and respect. These are the words Pacific Medical Centers (PacMed) employees live and work by. PacMed is a private, not-for-profit, primary and integrated multispecialty health care network with 10 outpatient clinics across the Puget Sound region and more than 175 primary and specialty care providers. Affiliated with the Providence Health & Services system, PacMed provides patient-focused health care — and even same-day appointments — to patients in King, Snohomish and Pierce counties. We provide immediate access to cutting-edge technology, first-class facilities and board-certified specialists, many of whom have been listed as among “Seattle’s Best Doctors.”

Pacific Medical Centers, PacMed, and their Affiliates' (collectively “PacMed”) comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. PacMed does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Schedule: Full-time

Shift: Day

Job Category: Quality/Risk/Safety (Non-Clinical)

Location: Washington-Seattle

Req ID: 352527