Pacific Medical Center Jobs

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Pacific Medical Centers Patient Accounts Specialist in Seattle, Washington


Find what you’re looking for in your career, at PacMed as a Patient Account Specialist (1.0 FTE, Day Shift) in Seattle, WA.

We are seeking a Patient Account Specialist to maintain well-aged accounts receivable for assigned payers/providers.

In this position you will:

  • Promptly resolve and resubmit denied claims.

  • Take timely and routine action to collect unpaid claims.

  • Resolve patient account issues typically by phone with the department’s customers, patients, payers, attorneys, physicians, clinic and corporate staff.

  • Research, analyze, problem solve and collect accounts receivable utilizing knowledge of clinic operations, third party insurance benefits, and referral requirements.

  • Work with the organization’s Patient Assistance Program managing and approving applications or focusing directly on collecting self-pay accounts receivable.

  • Comply with all applicable regulations.

  • Clearly document in Flowcast all completed transactions.

  • Establish and maintain a professional relationship with all department staff, other Pacific Medical Centers’ staff and insurance plan offices in order to resolve problems and increase knowledge of account management.

  • Provide comprehensive management of accounts receivable functions from point of service through resolution of outstanding balances.


Required qualifications for this position include:

  • High school diploma or equivalent.

  • Minimum two years’ experience in either physician/hospital billing or other healthcare business setting.

  • Understanding of clinic operations related to patient registration, referrals, & cash collections.

  • Understanding of insurance payer reimbursement.

  • Functional experience using Microsoft Office products (Word, Excel).

  • Working knowledge of CPT, ICD9 coding, and Correct Coding Initiatives and basic accounting.

Preferred qualifications for this position include:

  • AA.

  • Collection experience.

  • ICD-10 coding knowledge.

We offer a full comprehensive range of benefits — see our website for details —

Our Mission

Our mission is to provide respectful, high-quality, patient-focused healthcare to each person and to the communities we serve.

About Us

Quality and respect. These are the words Pacific Medical Centers (PacMed) employees live and work by. PacMed is a private, not-for-profit, primary and integrated multispecialty health care network with 10 outpatient clinics across the Puget Sound region and more than 175 primary and specialty care providers. Affiliated with the Providence Health & Services system, PacMed provides patient-focused health care — and even same-day appointments — to patients in King, Snohomish and Pierce counties. We provide immediate access to cutting-edge technology, first-class facilities and board-certified specialists, many of whom have been listed as among “Seattle’s Best Doctors.”

Pacific Medical Centers, PacMed, and their Affiliates' (collectively “PacMed”) comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. PacMed does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Schedule: Full-time

Shift: Day

Job Category: Billing/Insurance

Location: Washington-Seattle

Req ID: 246203