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Pacific Medical Centers RN Case Manager Behavioral Health - Uniformed Services Family Health Plan in Seattle, Washington


PacMed is looking for a Registered Nurse - Case Manager Behavioral Health at Pacific Medical Centers in Seattle, WA.

The RN Case Manager coordinates care for Pacific Medical Centers' Managed Care patient in order to assure cost effective, appropriate utilization of health care resource. Nurse Case Manager manages, directs, and coordinates the entire spectrum of care for patient throughout a variety of settings, both inpatient and outpatient. This position assists physicians (internal and external) with management and coordination of care.

In this position you will:

  • Case manages USFHP patient population during inpatient or outpatient stays for mental health, chemical dependency, and eating disorder issues. Collaborates with USFHP case management staff on decisions regarding ongoing care.

  • For all external USFHP referrals for psychiatry and/or therapy, provides ongoing review of outside care.

  • Makes recommendations to the Medical Director regarding continuing outside care for specialty services not available within PMC, or for services for patients living outside the Seattle area.

  • Collaborates with physicians to identify the plan of care for admission and appropriate disposition of patients from hospital, including the expected outcome(s) of treatment.

  • Assesses patients and facilitates a decision to determine disposition of patients on discharge. Works with behavioral health, chemical dependency, residential treatment and eating disorders treatment facilities’ discharge planners to maximize outcomes.

  • Advises patients and families regarding benefits, resources, and home management options.

  • Educates and directs providers both within and outside the Pacific Medical system regarding benefits and utilization of services; directs case managers from outside facilities regarding: use of benefits and discharge planning options; consults with USFHP Medical Director regarding complex cases and discusses appropriateness of hospitalization or care in treatment facilities; identifies issues with Pacific Medical system to facilitate patient care (barriers to patient care).

  • Oversees the utilization of resources involving inpatient care; tracks utilization using tools such as McKesson’s Interqual; intervenes when inappropriate utilization identified by making recommendations to attending provider and referring noncompliance to Medical Director; recommends and implements alternatives to hospital using financial management skills and interpretation of benefits; identifies delays with hospital management and intervenes to resolve delays.

  • Is responsible for managing complex patients in the outpatient setting utilizing homecare, hospice, DME and other appropriate agencies. Recommends care plan for high risk patients in the outpatient setting including communication with physicians, nurses, homecare providers or others as applicable.

  • Is accountable for appropriate referrals for homecare. Assesses and determines homecare for patients when hospitalized. Responsible for ordering homecare. Maintains a comprehensive knowledge of benefits, services, agencies and community resources available.

  • Acts as a resource for managed care plans; utilizes knowledge of managed care plans administrated by Pacific Medical Centers and Medicare benefits and guidelines to coordinate patient care; advises patients and families regarding benefits, limitations, and appropriate use of resources.

  • Oversees the quality of care in inpatient setting; identifies and reports quality of care issues to the Medical Director, Quality Manager, and Utilization Directors both for inpatient and outpatient based services; consults and advises Risk Manager as needed.


Required qualifications:

  • Current Washington State Registered Nurse License

  • Five (5) years clinical experience

  • Two (2) years in a Behavioral Health setting

  • Cardiopulmonary Resuscitation (CPR) or Current Basic Life Support (BLS) certification within 6 months of hire

Preferred qualifications :

  • Bachelor of Science in Nursing (BSN)

  • Certified Case Manager experience

  • Experience in utilization review/case management

PacificMedical Center Beacon Hill Clinic:

The patient population we care for is culturally and clinically

diverse, creating a stimulating and rewarding workplace. Our strong team

environment and mission allow us to provide friendly services that focus on the

highest quality patient care. PacMed’s compensation and competitive benefits

package will support and enhance a lifelong career.


Beacon Hill clinic is conveniently located near the intersection of I-5 and

I-90 in central Seattle. Beacon Hill offers both primary care—including Family

Medicine, Internal Medicine, Obstetrics and Geriatrics—and more than a dozen different

areas of specialty care. Home to The Diagnostic and Wellness Center for Women,

Beacon Hill offers digital mammography, breast ultrasound, MRI and biopsy as

well as therapeutic massage. Other services offered at Beacon Hill include an

anticoagulation clinic, infusion therapy, x-ray, onsite laboratory and

pharmacy. Interpreter services are also available for our patients.


is the Pacific Northwest’s largest urban center (metro population 3.25

million), with world-class arts and entertainment, a robust economy and an

outstanding school system. The city hugs magnificent Puget Sound and offers magnificent

mountain views to the north, east and south. Seattleites are famously fond of

the outdoors, fresh seafood and good coffee.


Beacon Hill clinic is part of Pacific Medical Centers’

expanding network of outpatient clinics

providing primary and specialty care to the greater Seattle area and employing

more than 150 providers representing most medical specialties. Pacific Medical Centers is affiliated with

Providence Health & Services, which operates 28 exceptional not-for-profit

hospitals and more than 350 clinics across the West. With hundreds of physician

and advanced practice provider opportunities in virtually all specialties at

any given time, Pacific Medical Centers and

Providence offer diverse locations, lifestyles and practice models. Find what you are looking for in your next practice

opportunity with Pacific Medical Centers! Learn more at .

We offer a full comprehensive range of benefits — see our website for details —

Our Mission

Our mission is to provide respectful, high-quality, patient-focused healthcare to each person and to the communities we serve.

About Us

Quality and respect. These are the words Pacific Medical Centers (PacMed) employees live and work by. PacMed is a private, not-for-profit, primary and integrated multispecialty health care network with 10 outpatient clinics across the Puget Sound region and more than 175 primary and specialty care providers. Affiliated with the Providence Health & Services system, PacMed provides patient-focused health care — and even same-day appointments — to patients in King, Snohomish and Pierce counties. We provide immediate access to cutting-edge technology, first-class facilities and board-certified specialists, many of whom have been listed as among “Seattle’s Best Doctors.”

Pacific Medical Centers, PacMed, and their Affiliates' (collectively “PacMed”) comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. PacMed does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Schedule: Full-time

Shift: Day

Job Category: Nursing - Other

Location: Washington-Seattle

Req ID: 237134