Our Culture

The PacMed Way (our brand) is the culmination of our finest thoughts as voiced by our medical staff, support staff and management team. Our culture guides our organization as we make decisions and develop processes. By living our vision and values through all our daily actions, we achieve our mission. We also contribute to and ensure a strong culture.

The surest way to success is through helping our patients and our fellow PacMed team members live their best lives. When we recognize this, we are better prepared to consistently demonstrate the PacMed Way. This is a very exciting time for all of us at Pacific Medical Centers to embody our brand and what it stands for.

Our outstanding caregiver (employee) satisfaction results highlight our great culture. Our caregivers (employees) are committed to delivering great care to our patients and to working effectively and respectfully with one another.

What our staff says:

"PacMed hires a special kind of person... The friendships that I’ve made here are forever. It’s been a great experience working here."

"It’s not just a business here...we go way beyond that. And because we do, it comes back to us and makes us better people."

What our medical providers say:

"PacMed has done a great job of recruiting and maintaining the best employees, best providers, best staff out there and they do an incredible job of helping them to grow in their own careers."

"Working at PacMed helps me live my best life by giving me an opportunity to see all sorts of different types of patients professionally, and yet have the time personally to invest in my family and my friends. It's a great balance working here."

A Patient-Centered Medical Home

PacMed is a leader in local health care in part because we have adopted the model of the Patient-Centered Medical Home. This model is founded on the idea that excellent health care arises from a solid foundation of comprehensive primary care.

Delivering on this promise means providing excellent access to patients (extended clinic hours, weekend appointments, our providers taking their own call, access to information, messaging and appointment scheduling in MyChart, etc.). We also ensure patients have a continuous relationship with a primary care provider, and we strive for excellent communication and coordinated care in each patient interaction. Our employees are the key to bringing this vision to life.